Support

Get help from a person.

Something wrong in the app, a question about an event you are playing, or a request to delete your account. Tell us which and we will pick it up — usually within 1–2 business days.

Faster than a form

Some things have a quicker route.

If one of these fits, it will get you an answer sooner than we can.

Scores & standings

Something wrong with a score?

Scores and standings are controlled by the venue or organizer running your event — they can correct a card in minutes. Ask them first; we cannot change another operator's results.

Why the organizer owns this

Email preferences

Too many emails?

Notification settings in the app control reminders, check-in, score entry, and season invitations separately. No need to write to us.

How to unsubscribe

Operators

Run a venue or a league?

Step-by-step guides for the Fareway Hub — creating leagues, entering scores, handicaps, payments and prizes — searchable, and usually faster than writing to us.

Open the Help Center

Send a request

Tell us what you need.

Everything here reaches the same team. Picking the right type just gets it to the right person first.

Account & data

Deleting your account, and getting your data.

You can ask us to delete your Fareway account at any time — pick "Delete my account" above and send it from the address on the account. We will confirm by email before anything is removed, so a mistaken request costs you nothing.

Deletion removes your profile and your personal information. Some records outlast it: scores already posted to a league's standings belong to that competition's history, and we keep what tax and payment law requires us to keep. We will tell you plainly what stays and why.

You can also ask for a copy of the personal information we hold, or for a correction if something is wrong. Same form, same inbox.

Or just email us

Prefer email? Write to hello@fareway.golf and say what you need. A form is not required for anything on this page.

Response time Usually within 1–2 business days